Frequently Asked Questions
basics
Depending on the needs, finding a match can be in as little as 2 days. For more complex engagement, we typically have you interview your assistant before making the commitment. This can take one to two weeks depending on scheduling.
Your information and all the details you provide are absolutely secure. Our VAs sign a non-disclosure agreement. PBS takes additional steps to protect your information.
assistants
PBS is powered by a team of highly trained assistants, most of which are college graduates with Masters or PhD degrees. We have a rigorous training program to bring out the best in our assistants.
Our assistants are specialized to carry out certain roles. For details of skills please visit the services page.
You will have the opportunity to meet with your assistant before choosing to work with them.
billing and usage
You will be billed twice per month.
Yes, hours will be itemized.
For an extra fee, monitoring of screen activity can be provided.
For more questions, email us at hello@pbs.team
Prudential Business Services
hello@pbs.team
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